Our Quality

To achieve Total Customer Satisfaction through emphasis on:
  • Prompt Delivery
  • Excellent Quality Control
  • Good Service & Support

Quality Objectives

Sales Department

To achieve overall customer satisfaction of at least 92% through the customer satisfaction survey.

Quality Assurance Department

To achieve overall customer quality acceptance of at least 98.5% through product delivery

Production Department

To achieve at least 96% on CNC machine set-up approval by QA.
To reduce rejection rate of less than 500 DPPM

Quality Control Equipment

* CNC CMM Mitutoyo Beyond A504
* CMM Helmel Checkmaster (Manual)
* Trimos Mestra Height Gauge M300MA
* Tesa Micro-Life 600 Height Gauge
* Video Measuring System
* Profile Projector
* Slip Gauge Tungsten Carbide MIIZ
* Pin Gauges/Thread Plug/Ring Gauge
* Brightness tester
* Plating thickness tester
* Handheld Energy Dispersive X-Ray Analyser

Quality System

Certification Date System Status
June 2004 ISO9001:2000 Certified
Dec 2007 AS 9100 Certified
July 2012 AS9100 – Revision C Certified
March 2014 ISO 13485:2003 Certified
Sep 2015 ISO 14001:2004 Certified

Handheld Energy Dispersive X-Ray Analyser